Comfort Works
Catalogue Coordinator
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur•Full-time
MYR 3,000 - MYR 3,500 monthly
MYR 3,000 - MYR 3,500 monthly
About the Job
The Role:
We are seeking a detail-oriented and data-driven Catalogue Coordinator to manage and elevate our digital product presence. In this role, you will be the gatekeeper of our e-commerce storefront, responsible for the end-to-end lifecycle of product listings, from initial onboarding and SEO-optimized content creation to ongoing maintenance and performance analysis.
Job Description:
Product Onboarding and Management:
- Reviewing new products or product updates provided by suppliers or internal teams.
- Uploading product information, images, and pricing onto the e-commerce platform (e.g., Shopify, Etsy, Amazon)
- Ensuring that product listings are accurately categorised, tagged, and optimised for search.
Content Creation and Optimization:
- Writing product descriptions, specifications, and features to highlight key selling points.
- Selecting and editing product images to ensure they meet brand standards and enhance visual appeal.
- Optimising product titles, descriptions, and metadata for search engine optimization (SEO).
Catalogue Maintenance and Quality Assurance:
- Regularly auditing and updating existing product listings to ensure accuracy and relevance.
- Monitoring product availability, pricing, and inventory levels to prevent out-of-stock situations.
- Conducting quality checks to ensure that product information is consistent and error-free.
Data Analysis and Reporting:
- Analysing sales performance, customer behaviour, and product metrics to identify trends and opportunities.
- Generating reports and dashboards to track catalogue performance, including product views, conversions, and revenue.
- Using insights from data analysis to make data-driven decisions regarding product assortment and merchandising.
Collaboration and Communication:
- Collaborating with cross-functional teams, including products, marketing, and operations, to align on catalogue strategies and priorities.
- Communicating with internal teams to obtain product information, updates, and assets.
- Providing support and training to other team members on catalogue-related processes and tools.
Continuous Improvement and Innovation:
- Identifying opportunities to enhance the online shopping experience through improved product presentation, navigation, and merchandising.
- Implementing best practices and industry standards for catalogue management and e-commerce optimization.
- Staying informed about industry trends, competitor strategies, and new technologies to drive innovation and competitive advantage.
Requirements:
- Strong attention to detail and accuracy in data entry and product management.
- Proficiency in Microsoft Excel and ability to navigate spreadsheet applications.
- Ability to follow processes and guidelines effectively.
- Good written English skills for product descriptions and communication.
- Availability to work full-time and able to come to the office on Tuesdays, Wednesdays, and Fridays.
- Previous experience in data entry, catalogue management, or e-commerce operations is preferred but not required.
The Company:
Comfort Works is a globally recognized E-commerce brand that manufactures custom sofa covers for furniture brands such as IKEA, Muji, Pottery Barn, West Elm, Crate and Barrel and many more.
After 10 years in the business and 1 million homes covered, we still maintain our customer first philosophy and our 5 star rating.
Perks and Benefits:
- Competitive Base Salary with attractive benefits package.
- Hybrid working arrangements (3 days in office, 2 days WFH).
- Strong career progression opportunities.
- Work in an environment that values trust and autonomy
- Company Laptop & all the latest gadgets.
- Parking Allowance & MRT near the office.
- Casual Working Environment with snacks and a swimming pool.
*Our hiring practices are designed to be fair and equitable, ensuring equal opportunity for all applicants based on merit, not personal characteristics such as gender, race, color, age, or religion.
**Only shortlisted candidates will be contacted
About Comfort Works
Comfort Works aims to breathe new life into all of the world’s living space; we do it by creating beautiful, handmade slipcovers that rejuvenate old and tired sofas. Tens of thousands of customers around the globe use our slipcovers to amplify their delight towards their homes. It’s our mission not to just refresh their living space, but to make them fall back in love with it. If this mission speaks to you, join our team today.