Comfort Works Logo Comfort Works

Creative & Content Lead

Kuala Lumpur, Wilayah Persekutuan Kuala LumpurFull-time
About the Job
The Role
  • As Creative & Content Lead, you are the driving force behind the development and execution of a comprehensive content marketing strategy.
  • Your role encompasses overseeing site and blog optimization, managing a central content media hub, maintaining editorial finesse, and ensuring a consistent brand voice.
  • Collaborating with cross-functional teams, you play a pivotal role in user experience optimization, multichannel content integration, and content distribution strategies.
  • Your commitment to data-driven decision-making contributes to driving significant reach, enhancing reputation, and fostering revenue growth through strategic content initiatives.
Key Responsibilities:
  • Copywriting and Publishing: Develop compelling and persuasive copy for various channels including product descriptions, marketing campaigns, social media posts, blogs, and email newsletters. Ensure all content aligns with brand voice and messaging guidelines.
  • Creative Direction: Lead and manage a team of designers and videographers to produce visually stunning and engaging content that resonates with our target audience.
  • Social Media Management: Develop and execute social media strategies across platforms such as Instagram, YouTube, TikTok, and Facebook. Create content calendars, monitor engagement metrics, and optimize content to drive growth and engagement.
  • SEO Optimization: Collaborate with the marketing team to optimize content for search engines, improve organic visibility, and drive traffic to our ecommerce platform.
  • Blog Management: Oversee the development and maintenance of the company blog. Brainstorm content ideas, assign writing tasks, and ensure consistent publishing schedules.
  • Community and Partnerships: Build and nurture relationships with influencers, brand ambassadors, and strategic partners to expand our reach and build brand advocacy.
  • Campaign Management: Lead the development and execution of marketing campaigns from concept to completion. Develop campaign strategies, create compelling content, and measure performance against KPIs.
The Requirements:
  • Advertising Agency Experience: Bring 6-8 years of experience working in advertising agencies, demonstrating a strong understanding of creative processes, client management, and project execution.
  • Platform Expertise: Stay updated on the latest trends and best practices on social media platforms and understand how to leverage each platform's unique features to maximize engagement and reach.
  • Regional Experience: Tailor content and campaigns to resonate with regional audiences, taking into account cultural nuances and market trends.
  • Ecommerce Experience: Understand the ecommerce landscape and leverage content to drive conversions, increase average order value, and enhance the overall shopping experience.
The Company
  • Comfort Works is a globally recognized E-commerce brand that manufactures custom sofa covers for furniture brands such as IKEA, Muji, Pottery Barn, West Elm, Crate and Barrel and many more.
  • After 10 years in the business and 1 million homes covered, we still maintain our customer first philosophy and our 5 star rating.
Perks and Benefits:
  • Competitive Base Salary with attractive benefits package.
  • Hybrid working arrangements (3 days in office, 2 days WFH).
  • Strong career progression opportunities.
  • Work in an environment that values trust and autonomy
  • Company Laptop & all the latest gadgets.
  • Parking Allowance & MRT near the office.
  • Casual Working Environment with snacks and a swimming pool.
About Comfort Works

Comfort Works aims to breathe new life into all of the world’s living space; we do it by creating beautiful, handmade slipcovers that rejuvenate old and tired sofas. Tens of thousands of customers around the globe use our slipcovers to amplify their delight towards their homes. It’s our mission not to just refresh their living space, but to make them fall back in love with it. If this mission speaks to you, join our team today.